1. Judgment– An outside judgment of our performance is helpful. Think like an Olympian.
2. Criticism- Bill Gates built Microsoft by focusing on customer complaints and mining them for gold.
3. Pessimism– Sometimes pessimism is realism in disguise.
4. Fault-finding– When others point out the cracks, we can fix them and avoid earthquake- damage in our lives and organizations.
5. Critiques– Like criticism but more in-depth and substantial. Has the added bonus of recognized strengths.
6. Observations– A free insight to someone else’s reality.
7. Insights– Bonus eureka moments from loved ones, friends and associates.
8. Help– the more we accept it graciously the more powerful and empowering we become.
9. Pain– Sometimes the Dr. has to cut before the healing can begin.
10. Obstacles– No resistance, no growth- plain and simple.

Bonus material
– God gave us 1 mouth and 2 ears for a reason.
– Two sets of eyes are better than one.
– All feedback has the potential to help rather than harm.
– Others help us see our blind spots.
– It’s never too late.